Privacy Policy

We collect information you provide directly to us, including:

• Name, email address, phone number, and billing address
• Payment information (processed securely through our payment partners)
• Domain registration details and hosting account information
• KYC verification documents (government-issued ID for identity verification)
• Support ticket communications and service requests
• Technical information such as IP address, browser type, and device information

We use the information we collect to:

• Provide, maintain, and improve our hosting and domain services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Verify your identity for KYC compliance and fraud prevention
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations and enforce our terms of service

We may share your information with:

• Domain registries and ICANN for domain registration purposes
• Payment processors to complete transactions
• KYC verification partners (Digio) for identity verification
• Service providers who assist in our operations
• Law enforcement when required by law or to protect our rights

We do not sell your personal information to third parties.

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive data including passwords and payment information
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Secure data centers with physical security measures

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience

You can control cookies through your browser settings.

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Object to processing of your personal data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact our support team.

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@netspaceindia.com
• Address: Netspace India, Mumbai, Maharashtra, India
• Through our support ticket system in the customer portal